Privacy Policy

MAXIPLE INFRA LLP is the entity responsible for handling the information submitted through this website for the Vacanza City project. By using this website or submitting a registration enquiry, you acknowledge the practices described in this policy. If you do not agree with it, please do not submit your details through this website.

• Name provided in the registration enquiry form.
• Mobile number and, where provided, email address.
• Contact preferences and city / pincode information.
• Registration enquiry information such as preferred unit type and number of family members.
• Website interaction information such as pages viewed, the page from which the enquiry was submitted, and the referring website.
• Campaign / UTM information (source, medium, campaign, content, term) where present in the link you arrived from.

We do not ask for, and you should not submit, sensitive information such as Aadhaar numbers, PAN numbers, OTPs, bank account details, or passwords through this website.

• To process your registration enquiry.
• To contact the applicant by phone, message, or email regarding the enquiry.
• To follow up regarding the applicable offer or scheme.
• To communicate about booking and eligibility formalities.
• To provide customer support and respond to your questions.
• To manage and follow up on leads through our internal team.
• To improve the website, our communication, and our marketing.
• To measure the performance of our advertising campaigns in aggregate.

This website may use the Meta (Facebook) Pixel and similar advertising technologies. These tools help us understand how visitors interact with the website, measure the effectiveness of our advertising, and — where applicable — build relevant advertising audiences on Meta platforms. The pixel records website interaction events such as page views, clicks on registration calls-to-action, and completed enquiry submissions. We do not send sensitive personal information to these tools. You can manage advertising preferences through your Meta account settings and your browser or device controls.

Information submitted through the registration enquiry form is stored in our secure cloud database and may be processed through internal CRM tools, Google Sheets, and similar operational systems used by our team for lead management and follow-up. Access to these systems is limited to authorised personnel and service providers involved in handling your enquiry.

We do not sell your personal information. Information may be shared only where reasonably necessary with:

• Technology and hosting providers that operate our website, database, and communication tools.
• Marketing, analytics, and CRM service providers acting on our instructions.
• Authorised project representatives, sales associates, or channel partners handling your enquiry.
• Financial institutions or professional advisers, only where you request assistance and where applicable.
• Authorities or third parties where disclosure is required by applicable law.

We apply reasonable technical and organisational safeguards intended to protect the information you share with us, including access-controlled systems and encrypted transmission where supported. However, no method of transmission or storage over the internet can be described as completely secure, and we do not make any guarantee of absolute security.

We retain enquiry information for as long as reasonably necessary to handle your enquiry, maintain our business records, and meet legal, accounting, tax, and compliance requirements. When information is no longer required for these purposes, we take reasonable steps to delete or anonymise it.

Subject to applicable law, you may request access to the information we hold about you, request correction of inaccurate details, request deletion of your information, or ask us to stop contacting you for marketing purposes. To make such a request, please contact us using the details at the end of this page. We may need to verify your identity, and some information may be retained where we are required or permitted to keep it.

This website may use cookies, local storage, analytics tools, and advertising pixels to keep the site working correctly, remember your interaction, understand usage, and measure campaign performance. Most browsers allow you to block or delete cookies through their settings; doing so may affect how parts of the website function.

This website may contain links to third-party websites, social media pages, mapping services, or financing partners. We are not responsible for the content or privacy practices of those websites. Please review their own policies before sharing information with them.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. The revised version will be posted on this page with an updated date. Please review this page periodically.